Shipping and Tracking

Our first priority is free shipping for all customers and fast shipping times.

 

All orders are sent through our fulfilment agency and shipped via Australia Post and New Zealand Post. For any order enquiries, please enter your tracking number here: https://startrack.com.au/track/search

 

We are a small Perth owned business and try our hardest to get all orders out as soon as possible, with the delays form COVID-19. All orders are fulfilled every 7 days and it takes 4-8 business days to be received at your local post office, depending on location. Please allow 2 business days for you local post office and couriers to then get the delivery to you.

 

All products on our store are manufactured weekly and shipped to our holding locations in Australia and New Zealand. If some sell out quickly, we may ship your order directly from our warehouse overseas, to ensure fast delivery. 

 

If you have any questions at all in regards to shipping, please email hello@puzzli.com.au or hellodiamonds@puzzli.com.au